HAYS, Kan. - "My name is Wendell Potter and for 20 years I worked as a senior executive at health insurance companies, and I saw how they confuse their customers and dump the sick -- all so they can satisfy their Wall Street investors." This is how he introduced himself to a Senate committee.
As a senior vice president of CIGNA, Potter had access to the inner workings of major insurance companies.
He had walked away from a six-figure salary and two decades as an insurance executive because he could no longer abide the routine practices of an industry where the needs of sick and suffering Americans take a backseat to the bottom line. The last straw: when he visited a rural health clinic and saw hundreds of Americans standing in line in the rain to receive treatment in stalls built for livestock.
Truth tellers, like Potter, are becoming the insurance industry's worst nightmares.